SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER (Q30053579)
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scientific article (publication date: October 2001)
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER |
scientific article (publication date: October 2001) |
Statements
SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER (English)
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S. D. Pugh
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1 October 2001
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44
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5
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1018-1027
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